Free live help/live chat software for websites. No server software required. Only include chat button your website to use. Fast and easy to implement. Click to chat, proactive invites, real-time monitoring, post-chat surveys and more are included.

Author: GotLiveChat.com   Category: Customer Support   License: freeware   Size: 18.0 KB

This script is used for creating a help desk area on the website that allows you to support your customers online. This utility will have different categories for each field. Webmasters can use this script on their website to keep in touch with their site members by allowing them to post comments and suggestions regularly. It also helps them to...

Author: Yakom   Category: Customer Support   License: freeware

Free Help Desk Software, end users submit calls and track tickets. Help Desk admin and techs update calls. Includes easy setup wizard. Supports Access or SQL backend.

Author: Ted VanderMeer   Category: Customer Support   License: freeware

This is a program built on ASP that allows administrators to have a system built for using with number of engineers and one help desk. Admin can permit each engineer to have same facility and to be an operator. All engineers can be allowed to have their own job list due to the efficient password protection. Live demonstrations are available for...

Author: BPS Designs   Category: Customer Support   License: shareware

Web Trake v3.0 - Help Desk Solution is Here! Web Trake v3.0 has been release and is now available for purchase. Web Trak v3.0 has more built in reports than previous versions of Web Trak. Our online demo is still available to allow you to see the new features of our program. The purchase of Web Trak v3.0 still includes the six months of support...

Author: watkinsweb.com   Category: Customer Support   License: shareware

This script is helpful for any business administrators who want to manage and guide their clients online. This tool is also used for managing customer enquiries online. It is provided with knowledge base from which the customers can clarify their doubts that arises on their mind related to the products. MySQL or MS Access database can be used as...

Author: inTouch Media LTD   Category: Customer Support   License: shareware

This tool is actually for managing customer relationship online. It allows them to receive suggestions and comments from their customers and those reports are added in a database to retrieve later. It offers knowledge base to view the resolved cases. Automatic email notification facility is available. This tool can also be used for inventory...

Author: Vunet   Category: Customer Support   License: shareware

This script is helpful for any organizations to manage and support their customers online. It provides knowledge base listings that allow site visitors to get valuable information about the products from the site. Some features of this utility are, it supports article storage, complete online administration is provided, advanced searching...

Author: Superfreaker Studios, LLC   Category: Customer Support   License: shareware

Now the users can get a new quality based company helpdesk at an affordable price. VanillaSoft Helpdesk comes with the MS Access or MS SQL backend and also as a hosted edition with MS SQL. The main highlight of this company helpdesk software is that it is language independent and supports multiple companies.

Author: Vanilla Soft   Category: Customer Support   License: shareware

Provide technical assistance and customer service and eliminate unthreaded e-mails, phone calls, and faxes. Aside from tracking support tickets, this script also offers live customer support, a complete billing system, maintains your knowledge base, and enables you to generate reports.

Author: Ultimate Solutionsaaaa   Category: Customer Support   License: shareware

Thanks to its web based structure, Ultimate HelpDesk Basic can be used on your web site or within a company intranet. Streamline communications between your companies support department and the end users by giving them the level of support they require and deserve. With a central location to enter and manage all support issues, users will gain...

Author: Mark Austin   Category: Customer Support   License: shareware

Thanks to its web based structure, Ultimate HelpDesk Billing can be used on your web site or within a company intranet. Streamline communications between your companies support department and the end users by giving them the level of support they require and deserve. Maintain your clients invoices via the built in billing system,- no need to...

Author: Mark Austin   Category: Customer Support   License: shareware

This utility is used for organizing your customers online. This tool can be used by any level of enterprises to manage and support the customers regularly. It helps company owners to respond to their customer inquiries at any time. This is an user friendly tool and easy to manage. It gives added value for existing customers.

Author: Teraway   Category: Customer Support   License: shareware

SupportVision online customer service/support system is designed to make detailed, informative problem reporting easier for your customers, which leads to faster, more efficient problem resolutions, and will help you streamline your support procedures. / SupportVision combines state-of-the-art programming with versatility giving you more CONTROL...

Author: Roland Orr   Category: Customer Support   License: shareware

This utility is basically for managing the customers of your company online. It helps you to facilitate your website with online customer support from which your customers will ask support from you. It has customizable product groups and menu options. Multiple languages are supported by this utility. Reports can be exported to .CSV or .XLS file...

Author: Stellarite, Inc   Category: Customer Support   License: shareware