Cisco Agent Desktop is a computer telephony integration (CTI) solution for single- and multisite IP-based contact centers. It is easy to deploy, configure, and manage.
Cisco Agent Desktop is a computer telephony integration (CTI) solution for single- and multisite IP-based contact centers. It is easy to deploy, configure, and manage. Powerful tools help increase agent and supervisor productivity, improve customer satisfaction, and reduce costs. An intuitive GUI decreases IT dependency and simplifies customization, maintenance, and change management. Transparent integration with Cisco Unified Contact Center helps you easily deploy CTI capabilities at new locations as customer contact operations expand.
With the WebEx Network-Based Recorder, you can record any WebEx meeting that you host: - a training session - an event - a support session The Network-Based Recorder stores your recordings on the WebEx network, so you do not use precious disk space
Cisco CDP Monitor is a highly efficient network monitor and troubleshooting tool for network administrator and network engineer. It is a CDP Client for windows host. It is able to use the CDP which is a private protocol of Cisco.
The Cisco certification is designed to measures the ability and knowledge in managing and administering network security such as security protocols, operating systems, application protocols, security technologies, and Cisco security applications.