Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
CRM Software CRM-Express manages your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal.
Use eAssistancePro to get amazing live chat features and excellent monitoring provision to do online web chat. Download and install demo version in minutes and start availing live chat features for free on any type of website.
CRM-Express Standard Edition is a low-cost high quality CRM program. Features include SMS abilities, Email Client, Calendar, Address Book, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. Skype and Google maps
CRM-Express Live is a CRM (customer relationship management) program which is under your control. It can be used on a single machine, installled on a computer on a network or installed on a dedicated server at your ISP. It is accessed from a browser.
CRM Software - CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal.
Omnistar Help Desk Software is a customer support software solution that allows you to log issues in a web based ticket system, chat with your site’s visitors and create a comprehensive web based knowledgebase.
Anyplace Control is a fast and secure remote control software that enables you to work on a remote PC as if you were sitting in front of it. You can access the same computer from multiple places and use file transfer, remote power on, etc.