SupportPortal 3.0

SupportPortal 3.0
Publisher: Escon Information Consulting Date added: 07 March, 2009
License: Trial Size: 2.8 MB
Price: $275.00
Editor rating: 5 Stars

Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments.

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance.

Tags: Online, Help Desk, Helpdesk, Customer Support, Web Based, Service Desk, Sla, Itil
Platforms: Linux , Other , Unix , Windows2000 , Windows2003 , Linux Console , Linux Gnome , Linux GPL , Linux Open Source , OpenVMS , Windows Vista Business , 2000 , 2003 , Vista , XP , WinXP
Requirements: PHP, MySQL

Related Downloads

Expense Tracking 3.0.5

TimeLive - web based project collaboration TimeLive - Web-based collaboration tool for project management, bug tracking, employee timesheet, employee attendance, issues and expenses. Free downloadable and hosted (ASP) version.

CRM-Express Professional 2009.11.1

High quality , low-priced CRM program CRM Software - CRM-Express Professional is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book

Employee Expense Tracking 3.0.5

TimeLive - web based project collaboration TimeLive - Web-based collaboration tool for project management, bug tracking, employee timesheet, employee attendance, issues and expenses. Free downloadable and hosted (ASP) version.

Advanced File Vault 1.099

Hide or password-protect any file instantly. Hide or password-protect any file instantly by just clicking on it. The program works with all file types including pictures and movies. Once a file is locked or hidden, it is completely encrypted and none of its contents can be viewed.

Web Calendar Pad 2009.12.1

Printable HTML calendar with RSS Generate HTML calendars visitors can view, print and read with RSS reader. Organize your life and keep your company, school or church informed of upcoming events. Ideal for students, coaches, and teachers to keep online schedules.

EPG-2 1.09

Create Online Photo Album and Photo Blog. EASY PHOTO GALLERIES are easy-to-use photo gallery creators for your website. No HTML, XML, PHP or FLASH knowledge is required! Simply point the program to photos on your computer, camera or memory stick and you are all set.

Shopping cart software RapidShop 4.4

Quick and simple shopping cart. Quick and simple shopping cart or product catalog. PayPal, GoogleCheckout integrated. Server- and Search Engine friendly! Perfect solution for the mid-size, small and family businesses, and professionals on-the-go.

Network Management Suite 8.3

Monitor servers and inventory workstations Network management solution containing two must-have applications: Alchemy Network Monitor monitors network servers, Alchemy Network Inventory makes the complete detection of the network assets

Time tracker 3.0.3

TimeLive - web based project collaboration TimeLive - Web-based collaboration tool for project management, bug tracking, employee timesheet, employee attendance, issues and expenses. Free downloadable and hosted (ASP) version.

Timesheet Tool 3.0.3

TimeLive - web based project collaboration TimeLive - Web-based collaboration tool for project management, bug tracking, employee timesheet, employee attendance, issues and expenses. Free downloadable and hosted (ASP) version.

Can't find what you're looking for? Try searching for it:

New Software

Popular Software

© 2000-2008 Xentrik.Net