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Publisher: | TLI Offshore Software Development | Date added: | 24 March, 2009 |
| License: | Commercial | Size: | 195.3 KB | |
| Price: | $750.00 | |||
| Editor rating: | ![]() |
Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management
Features of Trouble Ticket Tracker* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports
Uses of Trouble Ticket Tracker
* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support
| Tags: | Help Desk Software, Web Based Help Desk, Trouble Ticket Tracker, Issue Ticket Tracker, Trouble Ticket Sofware |
| Platforms: | Linux , Windows2000 , Windows2003 , 2000 , 2003 |
| Requirements: | PHP5, MySQL 4, Windows or Linux |
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