Trouble Ticket Software 2.0

Trouble Ticket Software 2.0
Publisher: TLI Offshore Software Development Date added: 24 March, 2009
License: Commercial Size: 195.3 KB
Price: $750.00
Editor rating: 5 Stars

Trouble Ticket Tracker is an enterprise software system that tracks and manages support issues. A Web-based help desk solution for e-business support management

Features of Trouble Ticket Tracker* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports

Uses of Trouble Ticket Tracker

* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support

Tags: Help Desk Software, Web Based Help Desk, Trouble Ticket Tracker, Issue Ticket Tracker, Trouble Ticket Sofware
Platforms: Linux , Windows2000 , Windows2003 , 2000 , 2003
Requirements: PHP5, MySQL 4, Windows or Linux

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