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Publisher: | VersaDev | Date added: | 04 April, 2008 |
| License: | Demo | Size: | 23.7 KB | |
| Price: | $99.00 | |||
FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
| Tags: | Service, Support, Issue, Help Desk, Issue Management, Issue Tracking, Crm, Web Based, Thin Client, Self Help, Call Centre, Browser Based, Case Management, Service Request, Incident, Contact Centre |
| Platforms: | Windows2000 , Windows2003 , 2000 , 2003 , XP , WinXP |
| Requirements: | MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE |
CRM-Express is a Contact, eSales and eMarketing Manager. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar etc
CRM Software - CRM-Express Professional is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book
With Check Host you can easily monitor a server or the services of a server either with a ping or by establishing a socket connection (TCP or UDP). A notification is possible as desktop notification, via e-mail and by executing any other program.
TimeLive - Web-based collaboration tool for project management, bug tracking, employee timesheet, employee attendance, issues and expenses. Free downloadable and hosted (ASP) version.
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DEKSI Network Inventory provides a complete software and hardware inventory of all your network computers.
TimeLive - Web-based collaboration tool for project management, bug tracking, employee timesheet, employee attendance, issues and expenses. Free downloadable and hosted (ASP) version.
Fast and secure mail server. Compatible with any mail client. Lots of security and anti spam features. Multiple SMTP gateways for messages that cannot be delivered directly. Parameterized mailing lists.
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